As water utilities across the country, operationally minded teams focus on how to best deliver water to customers in a cost-effective manner. Components contributing to operational efficiency inside a water utility include resource utilization, supply chain management, billing processes, customer service, and employee safety. All of these components work together in balance to support seamless operations. Operationally Demanding and Resource Intensive Providing water utility services isn’t a simple process. It has long been a time- and labour-intensive endeavor. Unlike the Telecom sector or Power Utility sector, the water segment in…
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